How it works

1

Become a member.

Getting started is easy.

Set up your profile in minutes, and we’ll guide you through the rest. If you’re managing medications for your family, you can handle everything from one account.

What you can do

Set up your own prescription management

Add family members and manage their medications

Get access to doctors and pharmacists for expert care

Join Pocketpills

2

Tell us how we can help

Remove the uncertainty. Get the care you need.

Whether you need a prescription, a refill, or answers about your health, we’ll make sure you’re connected to the right expert.

We can help with

New prescriptions, refills, or renewals

Minor ailment assessments and treatments

Virtual doctor consultations for diagnosis and medical advice

Join Pocketpills

3

Connect with a licensed healthcare provider

Licensed experts, just a message away.

No long waits, no unnecessary appointments—just expert care on your schedule.

Doctors can

Diagnose conditions and prescribe medication

Renew existing prescriptions

Order lab tests or refer you to a specialist

Pharmacists can

Assess minor conditions and prescribe treatment

Answer questions about your medications

Ensure you get the right prescription and dosage

Join Pocketpills

4

Get your prescription delivered

Skip the pharmacy trip.

If treatment is prescribed, we’ll fill it and ship it to your door—no extra cost, no extra steps.

Skip the pharmacy trip.

Free delivery in 1-3 days

Real-time tracking and updates

Discreet, secure packaging

Join Pocketpills

Proud pharmacy of:

Online pharmacy of Canadian TireOnline pharmacy of TOYOTAOnline pharmacy of NeoOnline pharmacy of KOHOOnline pharmacy of IndeedOnline pharmacy of MNPOnline pharmacy of 123DentistOnline pharmacy of VetCare
Online pharmacy of Canadian TireOnline pharmacy of TOYOTAOnline pharmacy of NeoOnline pharmacy of KOHOOnline pharmacy of IndeedOnline pharmacy of MNPOnline pharmacy of 123DentistOnline pharmacy of VetCare
Frequently Asked

Your questions,
answered.

Pocketpills is now a full-service online healthcare platform that brings doctor visits, prescription renewals, and pharmacy deliveries together in one place. You can consult with licensed Canadian healthcare providers, manage medications for yourself or your family, and have prescriptions delivered to your door—without ever stepping into a clinic or pharmacy. All online, on your time.
We’ve expanded—big time. If you already know us as Canada’s leading online pharmacy, there’s a lot more to discover. We now offer complete care, from seeing a doctor to getting prescriptions delivered. That means fewer appointments, no back-and-forth between providers, and more support in one place. It’s healthcare that works together, finally.
If you live in Canada and want a simpler way to manage your health, Pocketpills is for you. Whether you’re caring for yourself or your family, need a quick consult or a medication refill, we’ve designed everything to be as flexible and accessible as possible. All you need is a valid Canadian address and either private or provincial coverage.
Medications are delivered free of charge across Canada, often within 1–3 business days after your prescription is received. Deliveries come in discreet packaging, and same-day delivery is available in select locations.

You can transfer a prescription by:

  • Sign into your account using our app or website and point us to your current pharmacy
  • Verifying your name, phone number, and date of birth so we can identify your prescription
  • Letting us handle the rest

You can also:

  • Snap a picture and upload your prescription in the app
  • Ask your clinic to fax your prescription directly to us at 1-855-958-7226. We’ll verify everything with your doctor and get it shipped to your door. (Keyword: online pharmacy)
Yes. You can refill prescription orders through your account. We’ll remind you when it’s time, and you can confirm or adjust your delivery schedule.
Yes. We ship prescriptions across every province and territory, including remote and rural communities. Online prescription delivery is free, discreet, and includes real-time tracking.
Yes. Your doctor can fax prescriptions directly to 1-855-958-7226. We’ll notify you once it’s received and begin the processing right away.
Yes. You can manage prescriptions for a child, partner, or family member using our multi-profile feature. Track shipments, adjust schedules, and more.
Yes. Standard shipping is always free. We deliver your medication right to your door—whether you live in a city or a remote location. Pocketpills pharmacy delivery makes medication accessible across Canada.
You can view our full pharmacy privacy policy online anytime. It outlines how we collect, store, and protect your personal health information. From encryption and secure storage to access control and consent-based sharing, every detail is covered. We’re committed to transparency and giving you full control over your data. Visit Privacy Policy to learn more.
More FAQs
Download the Pocketpills iOS app on your iPhone or android from the App Store or Play Store to get hassle-free prescription refills and medication delivery.

Stay in control
of your health.

Pocketpills delivers to:

Alberta (AB)
British Columbia (BC)
Manitoba (MB)
Newfoundland & Labrador (NL)
New Brunswick (NB)
Nova Scotia (NS)
Northwest Territories (NT)
Nunavut (NU)
Ontario (ON)
Prince Edward Island (PEI)
Saskatchewan (SASK)
Yukon (YT)

Your Region

,

Pocketpills is licensed by 

Accreditation No.

#

Pharmacy Manager

 

2025 Pocketpills Pharmacy

EN
FR

Certifications

SOC2 Certification

Member of

National Association of Boards of PharmacyBritish Columbia Pharmacy AssociationOntario Pharmacy Association

Licensed by

Pocketpills is licensed by College of Pharmacists of British ColumbiaPocketpills is licensed by Ontario College of PharmacistsPocketpills is licensed by Nova Scotia College of PharmacistsPocketpills is licensed by College of Pharmacists of Manitoba