How does Pocketpills work?
(we're so glad you asked)
Prescriptions are our bread and butter
(we don't eat them, we're just really good at filling them)
Transfer a prescription
We contact your old pharmacy to get your prescriptions and automatically refill them, so that you continue to receive your medication without interruption.
Set up a new prescription
The next time you visit the doctor's office, have them fax your new prescription directly to us. We'll make sure you get your medication right away.
We do the legwork for you
You do enough running around, so leave the nitty gritty to us. We'll speak with your doctor and coordinate with your insurer to help cover costs.
We work on your order the same day
Our pharmacists ensure the accuracy of your medication*
Get back to your life. Your medication is on the way.
Our pharmacists will contact you when it's time to schedule your delivery and answer any questions you may have.
Your shipping is always free
You can track your order online
Still have questions?
That's okay, we still have answers
- Do I need a valid prescription (Rx) to order prescription medication?
Yes, you need a valid prescription from a Canadian prescriber to buy medication requiring prescriptions. Prescription medication is also known as Rx medication. You will sometimes see this legend, “Rx”, on your prescription. If you need a new prescription, let us know via phone or live chat, and we can help connect you with a doctor who can help you.
- How can I refill my medication?
We coordinate with your doctor and insurance company to make sure you never run out of the medication you need. We’ll remind you to schedule a delivery when a refill is ready, and you can opt into automatic refills online, in the app or by calling us at 1-855-950-7225.
- Is Pocketpills free? How much does it cost?
Yes, the services we provide at Pocketpills are free! Your copayment stays the same, and there are no hidden delivery or service fees. We’ll transfer your prescriptions from your old pharmacy, investigate savings and hand-deliver your prescriptions at no extra cost.