Last Update: May, 2021
INTRODUCTION AND DEFINITIONS
If you have any questions or concerns after reading this, please email us at: email@example.com.
“Content” means any expression fixed in a tangible medium and includes, without limitation, ideas, text, comments, video, audio, images, graphics, designs, drawings, animations, logos, trademarks, copyrights, information, data, software, scripts, tasks, activities, badges and ranks, and any intellectual property therein, any of which may be created, submitted, or otherwise made accessible on or through the Site and/or Services.
“Minor” means a person under the age of majority in the jurisdiction where the dispensing pharmacy is located.
“Patient Representative” means a person who is authorized to act on the patient’s behalf to manage the patient’s prescriptions and Services.
“Services” means all services made available by Pocketpills, including but not limited to services accessed through the Content or the Site.
“Site” means www.pocketpills.com, its related webpages and sites (including, without limitation, any mobile optimization website), and Pocketpills’ mobile applications.
“User Generated Content” or “UGC” means any Content whatsoever that a user, including you, submits, creates, uploads, transfers, or otherwise makes available by access to the Site or through the Services, including but not limited to messages, information, images, data or in-media screen shots, video, audio or other Content posted in any public or private area within the Site or through the Services.
ACCEPTANCE OF TERMS AND REVISIONS
TYPES OF INFORMATION WE COLLECT
There are two types of information we may collect through your access to and use of the Site, Content and/or Services:
If you connect your Google,Apple or other third-party accounts with us, we may collect both personal and non-personal information from those accounts for providing our services. This is dependent on the privacy policies or settings for those accounts. We will not share the data collected with any third party. You may choose to limit what data you provide from such third parties to Pocketpills.
The choice to provide us with Personal Information and Non-Personal Information (notwithstanding Usage Data) is yours. If you do not wish to have Pocketpills collect your Personal Information through the use of our Site, Content and/or Services, you can choose not to provide it. However, your decision to withhold particular details may limit the Services we are able to provide and make it more difficult for us to advise you or suggest appropriate alternatives to our Services. If we are unable to accommodate your requests based on the information that you have provided, we may ask for additional information so that we may better accommodate your needs.
COLLECTION OF INFORMATION
We may collect information (including Personal Information) as follows:
PUBLIC INFORMATION INCLUDING USER GENERATED CONTENT
You may choose to disclose information about yourself in the course of contributing User Generated Content to us or through your use of our Site and/or Services including but not limited to our online forums, user “profiles” for public view or in similar forums on our Site. Information that you disclose in any of these forums is unencrypted, public information, may be accessed or recorded by Pocketpills, and there is no expectation of privacy or confidentiality therein.
You should be aware that any Personal Information you submit in the course of these public activities can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the Personal Information you choose to make public in any of these forums.
Note also that in the ordinary course of Internet activity, certain information may be sent from your browser to third parties such as advertising networks and analytics companies. Pocketpills has no control over the information sent from your browser to those networks or other third parties and recommends that you ensure that your browser settings prevent the disclosure of information you would not like to share.
USE OF YOUR INFORMATION
We may use your information (including Personal Information) for administrative, analytical, research, optimisation, security and other purposes, including, without limitation, the following purposes:
UPDATES AND PUSH NOTIFICATIONS
We may occasionally send you updates, patches and related push notifications that may be of importance to you. If you do not wish to receive updates, patches and notifications you should discontinue use of our Site, Content and/or Services or disconnect your computer or device from the Internet.
If you do not wish to receive push notifications, you can disallow this function through the settings on your mobile device.
DISCLOSURE OF INFORMATION
We will not transfer your Personal Information to third parties, except for our subsidiaries, affiliates and business partners that we engage to provide services on our behalf, such as (but not limited to) web hosting services, credit card payment processing, provincial/private health plan coverage, pharmacy software providers, order processing and delivery, provided that such third parties have agreed to comply with legally required privacy standards and agree to use the information only for the purposes disclosed at the time of collection or for a use consistent with that purpose. Pocketpills will only provide those third parties with the Personal Information that they need to deliver the services to Pocketpills or on Pocketpills’ behalf.
We will also provide Personal Information to PharmaNet, if you are resident in British Columbia, or such other prescription drug information system as required by applicable law in your applicable jurisdiction. We may also contact your physician or the prescribing professional if additional information regarding your prescription is required and may disclose or obtain Personal Information through such contact.
We may have the need to disclose your Personal Information to a third party licensed pharmacy and a prescribing physician in order to fill your prescription(s). We may also disclose your Personal Information to your provincial and/or private health plan as a matter of convenience for payment of your prescription purchases for your convenience.
We may also disclose your Personal Information to a third party vendor whose products or services you have requested in order to deliver those products and services to you. Such third parties may keep and use your Personal Information whether or not you purchase their products or services. Your Personal Information will be subject to their privacy policies, so you should contact them directly for information or to voice your concerns in respect of their policies.
We may also share aggregate or anonymized information, including Personal Information, about you with service providers, business partners, and other third parties, to the extent permitted by applicable law.
We may sell, rent or share your Usage Data and other Non-Personal Information including, without limitation, device IDs, advertising IDs or other persistent identifiers and non-precise geolocation information or precise geolocation information (if you choose to allow us to collect it), with third parties who assist us with our operations such as administration, analytics, research, optimisation, and with our business partners in order to, among other things, allow them to serve more relevant advertisements tailored to you.
As required by applicable privacy laws, Pocketpills has implemented reasonable physical and technical measures to protect the information we collect or are provided with from unauthorized access and against loss, misuse or alteration by third parties.
We work hard to protect your data from unauthorized access, alteration, disclosure, or destruction. Here are the measures we take to ensure the security of your information:
We use encryption to keep your data secure while in transit and at rest
We employ of a range of security measures like multifactor authentication and masking to help us protect your account.
We constantly review our information collection, storage, and processing practices, including our subprocessors, to prevent unauthorized access to our systems.
We undergo security training and compliance audits, and adhere to the regulations put forth by law and college of pharmacies.
We do not warrant or represent that your information will be protected against, loss, misuse, or alteration by third parties. No method of transmission over the Internet, or method of electronic storage, is 100% secure. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE EXPRESSLY DISCLAIM ANY GUARANTEE OF SECURITY IN CONNECTION WITH YOUR PERSONAL INFORMATION.
RETENTION OF YOUR INFORMATION
The data and information that we collect will be stored and maintained by Pocketpills or our third party service providers until you delete it or instruct us to delete it.
Currently, Pocketpills or our third party service providers retain and store information collected by, or provided to, us in the cloud and on secure servers in Canada. As some of our third party service providers may retain and store information received from users (including Personal Information) outside of Canada, and under the laws of those other jurisdictions, in certain circumstances courts, law enforcement agencies, regulatory agencies or security authorities in those other provinces or foreign jurisdictions may be entitled to access users’ information.
If you access our Site and/or use any of our Services, you are responsible for protecting the confidentiality of your account password and elected codes, and for restricting access to your computer, device or media system platform, and you agree to accept responsibility for all activities that occur under your account. Please notify us immediately if you detect suspected breach or misuse of your account.
ACCESS AND ACCURACY
Pocketpills will use commercially reasonable efforts to provide you access to your Personal Information (to the extent we are in possession of any) if you submit your request for access via firstname.lastname@example.org. Subject to applicable law, Pocketpills reserves the right to deny access to your Personal Information on any of the following grounds:
You are responsible for ensuring that all information created through your access to and use of the Site and/or Services is accurate, reliable and complete and you acknowledge and accept that the use of such information is at your own risk. We ask that you keep the Personal Information that you provide to us current and correct. You represent and warrant that all Personal Information you provide us is true and correct and relates to you and not to any other person. If you believe that the Personal Information maintained by Pocketpills about you is inaccurate or incomplete, you may notify us by describing in detail any inaccuracies or omissions via email at email@example.com. Following receipt of a properly submitted notice, we will, within a reasonable time period and acting in our sole discretion, use commercially reasonable efforts to either: (a) amend or correct your Personal Information to reflect corrected or additional information provided by you, or (b) in connection with your Personal Information, make note of any claimed inaccuracies or omissions reported in the notice submitted by you.
OUR POLICY REGARDING CHILDREN
Pocketpills recognizes the privacy interest of children, and our Site, Content and/or Services are not intended for children under the age of majority in your jurisdiction and we do not target our Site, Content and/or Services to children under the age of majority. Pocketpills does not knowingly collect or use any Personal Information from children under the age of majority unless provided by a parent or guardian using the Site and/or Services on behalf of such minor. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, please contact us at firstname.lastname@example.org. We will delete such information from our files within a reasonable time.
QUESTIONS OR COMMENTS
|Pocketpills Pharmacy Inc.|
#233 – 18525 53rd Avenue
Surrey, British Columbia