CAREGIVERS

Pocketpills is now a full-service online healthcare platform that brings doctor visits, prescription renewals, and pharmacy deliveries together in one place. You can consult with licensed Canadian healthcare providers, manage medications for yourself or your family, and have prescriptions delivered to your door—without ever stepping into a clinic or online pharmacy. All online, on your time.

We've expanded—big time. If you already know us as Canada's leading online pharmacy, there's a lot more to discover. We now offer complete care, from seeing a doctor to getting prescriptions delivered. That means fewer appointments, no back-and-forth between providers, and more support in one place. It's healthcare that works together, finally.

If you live in Canada and want a simpler way to manage your health, Pocketpills is for you. Whether you're caring for yourself or your family, need a quick consult or a medication refill, we've designed everything to be as flexible and accessible as possible. All you need is a valid Canadian address and either private or provincial coverage.

After signing up, you'll describe your symptoms through a secure form. A licensed Canadian healthcare provider will review your case and reach out if they can help—usually by message or phone. You'll get a diagnosis, a care plan, and if needed, a prescription delivered right to your door. No waiting rooms, no clinic visits.

We support a wide range of health concerns, from common conditions like acne, birth control, and UTIs to chronic conditions like diabetes or high blood pressure. Whether it's something small or something you manage long-term, our team's here to help you take care of it.

Not at all. We're here when your doctor's unavailable or when you need help in between visits. Pocketpills is ideal for prescription renewals, everyday concerns, and minor conditions. Think of us as a support system—your care team, on standby.

Yes, in most cases. Our online pharmacy accepts major private insurance plans, and many of our telehealth services are covered under provincial healthcare, depending on your location. If something comes with a fee, you'll see it clearly before confirming. No surprises.

Absolutely. We meet all Canadian privacy standards for healthcare. Your personal and health data is encrypted, stored securely, and never shared without your permission. To put this into perspective, as part of our SOC 2 Type 2 compliance, we undergo regular security audits to ensure we meet the highest standards for data protection. This certification focuses on five trust service criteria: security, availability, processing integrity, confidentiality, and privacy.

Yes. When you connect with Pocketpills, your care team—including licensed pharmacists, doctors, and support staff—is prepared to assist you with consultations, process your refills, and help adjust your treatment if needed. You can call, text, or use our app to make requests.

Yes. We ship prescriptions across every province and territory, including remote and rural communities. No matter where you live, you can access care and get your medications delivered to your door.