Pocketpills was founded by a team of pharmacists and engineers who realized that pharmacies had not changed at all in the last 100 years. We saw there was a real need for an easier, more personal pharmacy experience—an experience that puts you first.
We're not just about being fast and affordable (not by a long shot). Sure, those things are important, but more important is connecting with our members to provide better care. That's where our technology comes in.
We're constantly innovating and finding new ways to automate our systems so that our pharmacists have more time to talk to customers. We use technology to bring more humanity to your pharmacy experience because we know managing your medications can be complicated and stressful. We also know the consequences of not getting it right can be life-threatening. We succeed when your medications are under control and off your mind, so you can get back to your life.
2/3
of Canadians 65 or older take more than 5 medications.We make it easier to manage.
50%
of Canadians don't take their medications as prescribed. We presort and package them so you get the right dose at the right time.
$8B
is the annual cost of Canadians not taking medication as prescribed. We lower costs to ease the burden on our health system.
Image showing Pocketpills team members working together
Our team
We are pharmacists, engineers, and creatives who are passionate about helping people live healthier lives.
Pocketpills is now a full-service online healthcare platform that brings doctor visits, prescription renewals, and pharmacy deliveries together in one place. You can consult with licensed Canadian healthcare providers, manage medications for yourself or your family, and have prescriptions delivered to your door—without ever stepping into a clinic or online pharmacy. All online, on your time.
We've expanded—big time. If you already know us as Canada's leading online pharmacy, there's a lot more to discover. We now offer complete care, from seeing a doctor to getting prescriptions delivered. That means fewer appointments, no back-and-forth between providers, and more support in one place. It's healthcare that works together, finally.
If you live in Canada and want a simpler way to manage your health, Pocketpills is for you. Whether you're caring for yourself or your family, need a quick consult or a medication refill, we've designed everything to be as flexible and accessible as possible. All you need is a valid Canadian address and either private or provincial coverage.
After signing up, you'll describe your symptoms through a secure form. A licensed Canadian healthcare provider will review your case and reach out if they can help—usually by message or phone. You'll get a diagnosis, a care plan, and if needed, a prescription delivered right to your door. No waiting rooms, no clinic visits.
We support a wide range of health concerns, from common conditions like acne, birth control, and UTIs to chronic conditions like diabetes or high blood pressure. Whether it's something small or something you manage long-term, our team's here to help you take care of it.
Not at all. We're here when your doctor's unavailable or when you need help in between visits. Pocketpills is ideal for prescription renewals, everyday concerns, and minor conditions. Think of us as a support system—your care team, on standby.
Yes, in most cases. Our online pharmacy accepts major private insurance plans, and many of our telehealth services are covered under provincial healthcare, depending on your location. If something comes with a fee, you'll see it clearly before confirming. No surprises.
Absolutely. We meet all Canadian privacy standards for healthcare. Your personal and health data is encrypted, stored securely, and never shared without your permission. To put this into perspective, as part of our SOC 2 Type 2 compliance, we undergo regular security audits to ensure we meet the highest standards for data protection. This certification focuses on five trust service criteria: security, availability, processing integrity, confidentiality, and privacy.
Yes. When you connect with Pocketpills, your care team—including licensed pharmacists, doctors, and support staff—is prepared to assist you with consultations, process your refills, and help adjust your treatment if needed. You can call, text, or use our app to make requests.
Yes. We ship prescriptions across every province and territory, including remote and rural communities. No matter where you live, you can access care and get your medications delivered to your door.
