Pocketpills pharmacy member smiling at her phone and laptop because her private information is secure.

Why security matters.

Trust starts here

We care enough to give you all the details—because peace of mind is part of good care.

Clarity puts you in control

We believe our services can make managing your health easier, and we want you to feel secure using them.

Secure tech. Human support.

Our goal is to provide you with best possible healthcare experience which means securing your information and letting you make confident decisions.

What do our certifications mean for you?

They’re more than just formalities. They mean that every time you interact with us, you're getting high-quality care that’s board-certified and adheres to national and provincial regulations. You can trust that your healthcare needs are handled by professionals, no matter what your goals are.

Pocketpills pharmacist takes a phone call with a Pocketpills member to help fill their prescription order within the pharmacy

How do we uphold these standards?

From the moment you place an order, our team is guided by rules and regulations as any other pharmacy. Our processes are regularly audited to make sure we stay compliant with all the regulations that keep you safe.

Pocketpills' team member helps people place online prescriptions fast and securely.

Colleges that trust us to serve you.

It’s not just about the certificates on our wall—it’s how Canadian Colleges of Pharmacy trust us to care for you.

Pocketpills Online Pharmacy is a member with NABP National Association of Boards of PharmacyPocketpills Online Pharmacy is a member with British Columbia Pharmacy AssociationPocketpills Online Pharmacy is a member with Ontario Pharmacists AssociationPocketpills Online Pharmacy is a member with College of Pharmacists of BCPocketpills Online Pharmacy is licensed by Ontario College of PharmacistsPocketpills Online Pharmacy is licensed by College of Pharmacists of ManitobaPocketpills Online Pharmacy is licensed by Nova Scotia College of Pharmacists

Your information, explained.

We ask for these details to make sure your prescriptions are accurate, your account is secure, and experience is seamless.

Full name & DOB

We use this information to verify your identity and ensure your prescriptions are filled accurately.

Phone number

We use your phone number for pharmacy consultations, time sensitive messages, SMS updates, and information about your order and delivery.

Email address

These help us reach you with important updates, reminders, order confirmations, and tailored communications to ensure you get the best out of our services.

Address

Your address is essential for ensuring your medications are delivered safely and on time, right to your door.

Credit card

Your payment information is securely encrypted and used only for processing your orders.

Province health card

We use your health card to make sure you receive the appropriate care under your provincial healthcare plan.

How we protect your information.

Cybersecurity is part of how we care. We’re committed to using the highest security standards to protect your information.

Pocketpills Online Pharmacy is SOC2 Type 2 compliant undergoing regular security audits to meet the highest standards of data protection and cybersecurity

SOC2 Type 2

As part of our SOC 2 Type 2 compliance, we undergo regular security audits to ensure we meet the highest standards for data protection. This certification focuses on five trust service criteria: security, availability, processing integrity, confidentiality, and privacy.

How It Works

Our systems are continuously monitored for any vulnerabilities, and we undergo regular testing to ensure our data handling processes meet strict regulatory standards.

Person looks at their phone while seated at their desk with their computer. They are reviewing the Pocketpills security policy.

Why Pocketpills?

It’s like having us in your pocket, putting you first in every interaction.

Pocketpills pharmacy member holds their Pocketpills prescription bottle in their hand.
A customer named Michelle gets a message to her smartphone from Pocketpills Pharmacy asking, "Hi Michelle, your order is on the way. You can track your delivery here.
A stack of Pocketpills branded boxes prepared for fast and free prescription delivery across Canada
How it Works
Frequently Asked

Your questions,
answered.

Pocketpills is now a full-service online healthcare platform that brings doctor visits, prescription renewals, and pharmacy deliveries together in one place. You can consult with licensed Canadian healthcare providers, manage medications for yourself or your family, and have prescriptions delivered to your door—without ever stepping into a clinic or pharmacy. All online, on your time.
We've expanded—big time. If you already know us as Canada’s leading online pharmacy, there’s a lot more to discover. We now offer complete care, from seeing a doctor to getting prescriptions delivered. That means fewer appointments, no back-and-forth between providers, and more support in one place. It’s healthcare that works together, finally.
If you live in Canada and want a simpler way to manage your health, Pocketpills is for you. Whether you're caring for yourself or your family, need a quick consult or a medication refill, we've designed everything to be as flexible and accessible as possible. All you need is a valid Canadian address and either private or provincial coverage.
Yes. Pocketpills is a licensed and regulated pharmacy in every province where we operate. Our pharmacists are provincially licensed, and all prescriptions are reviewed before they're filled.
Absolutely. We meet all Canadian privacy standards for healthcare. Your personal and health data is encrypted, stored securely, and never shared without your permission. To put this into perspective, as part of our SOC 2 Type 2 compliance, Pocketpills undergoes regular security audits to ensure we meet the highest standards for data protection. This certification focuses on five trust service criteria: security, availability, processing integrity, confidentiality, and privacy. Click to learn more about Pocketpills privacy policy.
Our systems are continuously monitored for any vulnerabilities, and we undergo regular testing to ensure our data handling processes meet strict regulatory standards. You're in full control of your information, and we treat it with the highest level of care.
To make sure you can trust an online pharmacy, there are a few key things to look for: a safe online pharmacy uses licensed pharmacists, secure systems, verified accreditation, and clear communication. Pocketpills checks every box. We meet all Canadian regulatory standards and keep you informed at every step of your care.
Yes. Pocketpills is accredited and in good standing with provincial regulatory bodies, including the College of Pharmacists in each province we serve.
Pharmacy data protection is a priority to Pocketpills. We comply with all Canadian privacy laws. Your information is encrypted, securely stored, and never shared without your consent. We also use system monitoring and routine audits to ensure your data is safe.
Pocketpills meets all Canadian standards for what defines a safe online pharmacy. Our pharmacists are provincially licensed, prescriptions are reviewed before dispensing, and all medication is sourced from licensed suppliers. We use secure technology to protect your information and follow strict protocols around privacy, verification, and delivery. You can trust us to treat your health—and your data—with the highest level of care.
You can view our full pharmacy privacy policy online anytime. It outlines how we collect, store, and protect your personal health information. From encryption and secure storage to access control and consent-based sharing, every detail is covered. We’re committed to transparency and giving you full control over your data. View Privacy Policy
More FAQs
Download the Pocketpills iOS app on your iPhone or android from the App Store or Play Store to get hassle-free prescription refills and medication delivery.

Stay in control
of your health.

Pocketpills delivers to:

Alberta (AB)
British Columbia (BC)
Manitoba (MB)
Newfoundland & Labrador (NL)
New Brunswick (NB)
Nova Scotia (NS)
Northwest Territories (NT)
Nunavut (NU)
Ontario (ON)
Prince Edward Island (PEI)
Saskatchewan (SASK)
Yukon (YT)

Your Region

,

Pocketpills is licensed by 

Accreditation No.

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Pharmacy Manager

 

2025 Pocketpills Pharmacy

EN
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Certifications

SOC2 Certification

Member of

National Association of Boards of PharmacyBritish Columbia Pharmacy AssociationOntario Pharmacy Association

Licensed by

Pocketpills is licensed by College of Pharmacists of British ColumbiaPocketpills is licensed by Ontario College of PharmacistsPocketpills is licensed by Nova Scotia College of PharmacistsPocketpills is licensed by College of Pharmacists of Manitoba